1. Introduction
Sankalp Software ("we," "our," or "us") is deeply committed to protecting your privacy. This Privacy Policy details how we collect, use, and safeguard your information when you engage with our services, specifically including our role as a WhatsApp Business API Technology Provider.
2. Information We Collect
- User Provided Data: Business name, email address, phone number, and billing details required to create your account.
- Platform Data: Phone numbers, WABA IDs, and message metadata processed strictly for message transmission via Meta's APIs.
- Technical Data: IP addresses and browser types for security and fraud prevention.
3. Meta & WhatsApp Compliance
As an official Tech Provider, we strictly adhere to the Meta Developer Data Use Policy:
- No Data Selling: We do not sell, license, or share your "Platform Data" with third parties or advertisers.
- Purpose Limitation: Data is used solely to facilitate the delivery of WhatsApp messages and manage your account.
- Confidentiality: Message content is encrypted and not accessed by our staff unless required for technical debugging authorized by you.
4. Data Retention & Deletion
We process your data only as long as necessary to provide our services.
Deletion Request Process:
To request the deletion of your account and all associated data:
1. Email us at sankalpsoftwaredev@gmail.com
2. Subject Line: "Data Deletion Request - [Your Business Name]"
3. Include your registered Phone Number.
We will permanently delete your data within 30 days and send a confirmation.
5. Contact Us
For any privacy-related inquiries, please contact our Data Protection Officer:
Sankalp Software
#19, Jaat Dharamshala - G.T.Road, Fatehabad-125050, Haryana
Email: sankalpsoftwaredev@gmail.com
